At Ponytail Shoe Shine Parlor, we aim to provide a secure and convenient payment experience for every customer. The following information explains the payment methods we accept and other important details related to payments on our website.
ACCEPTED PAYMENT METHODS
We accept several major credit and debit cards to ensure a smooth checkout experience. The following payment methods are currently supported, including but not limited to:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Paypal
All payments must be completed at checkout before an order can be processed.
CURRENCY
All prices displayed on our website are listed in United States Dollars (USD).
If you are using an international card, your bank or card provider may apply currency conversion fees or international transaction fees according to their policies.
SECURE PAYMENT PROCESSING
Our website operates on the WooCommerce platform and uses secure payment processing systems to protect customer information.
All transactions are encrypted and processed through PCI-DSS compliant payment gateways, following the standards established by the Payment Card Industry Data Security Standard (PCI-DSS).
For security reasons, we do not store or have direct access to your full credit card details.
FAILED OR DECLINED PAYMENTS
Sometimes a payment may fail or be declined due to various reasons, such as:
• Insufficient funds
• Incorrect card details
• Expired card
• Bank security restrictions
• Temporary connection issues during checkout
If your payment is declined, please review your payment information and try again. You may also contact your bank or card provider for further assistance.
DUPLICATE OR MULTIPLE ORDERS
In some situations, customers may accidentally place the same order more than once, usually due to refreshing the checkout page or submitting payment multiple times.
If you believe a duplicate order has been placed, please contact us as soon as possible. Our team will review the order status and assist with canceling the extra order if it has not yet been processed.
REFUND METHOD
If a refund is approved for any reason, it will be issued to the original payment method used during checkout.
Refunds are typically processed within 7 business days after approval. Depending on your bank or card provider, it may take additional time for the refunded amount to appear on your statement.
Please note that refunds cannot be issued to a different payment method for security and fraud prevention purposes.
ORDER VERIFICATION
For security purposes, some orders may require additional verification before they are processed. In such cases, our support team may contact you to confirm certain order details.
CONTACT US
If you have any questions regarding payments or experience any issues during checkout, please feel free to contact us.
Contact page: https://ponytailshoeshineparlor.com/contact-us/
Email us: [email protected]
Opening Hours:
Monday – Wednesday: 11AM – 6PM
Friday – Saturday: 10AM – 6PM
Sunday: Closed